> For the complete documentation index, see [llms.txt](https://docs.flxbl.io/flxbl/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flxbl.io/flxbl/codev/governance/servicenow.md).

# ServiceNow

codev can connect to ServiceNow to bring releases into your change-management process. There are two parts, and you can use either on its own:

* **Change requests** — codev opens a ServiceNow change request for a release and writes the changed packages into it, as a record of what is being deployed.
* **Release gating** — codev holds a release until its change request has been approved in ServiceNow.

{% content-ref url="/pages/5qINewrH8FXsDtK5qyHZ" %}
[Change requests](/flxbl/codev/governance/servicenow/change-requests.md)
{% endcontent-ref %}

{% content-ref url="/pages/YTiNRdTrChuNYfRYT99A" %}
[Release gating](/flxbl/codev/governance/servicenow/gating.md)
{% endcontent-ref %}

Both build on the same connection: start with [Change requests](/flxbl/codev/governance/servicenow/change-requests.md) to connect ServiceNow and test it, then use [Release gating](/flxbl/codev/governance/servicenow/gating.md) to make releases wait for approval. This sits alongside the human [approval gate](/flxbl/codev/governance/approval-gates.md) — an environment can require a person, a ServiceNow change request, or both.


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